The Carpet Mill Difference

The Carpet Mill Guarantee

I think it couldn't be any simplier. Carpet Mill has a one-page warranty, not five pages of exclusions of why your carpet is not covered by your warranty.

I think it's a good common-sense guarantee. The really good thing is you're always dealing directly with the manufacturer, they're pretty common sense-people.

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ACCS Rating

Our carpet ranges have been independently tested by the Australian Carpet Classification Scheme.

When shopping for carpet, you can have complete confidence in ACCS ratings. The scheme is administered by the Carpet Institute of Australia, and testing and classification is undertaken by independent and impartial experts.

The carpet is tested and star rated on its performance properties. Each carpet is rated according to its suitability for use in varying traffic levels in residential homes from light, medium, heavy to extra heavy duty. Carpets are rated out of 6 stars - the more stars, the higher quality carpet.

The ratings table is an indication of the minimum quality of carpet required for an area; however, more stars indicate a carpet will perform better and keep its appearance longer. You should seek to buy the highest quality carpet you can afford so that you can enjoy your carpet for as long as possible.

Each carpet is also tested as to its suitability for stairs. As carpet installed on stairs is subject to very concentrated wear, suitability for stairs requires a minimum residential rating of heavy duty () rating identified on the label by the star icon.

Be sure to ask your retailer about the ACCS certification for the carpet you are buying. For more information click here.

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Room Foot Traffic Star Rating
Bedroom with light traffic Residential Light Duty
Living room or entertainment area with light to medium traffic flow Residential Medium Duty
A hallway or entertainment area with heavy traffic flow Residential Heavy Duty /
Areas with extra heavy traffic flow Residential Extra Heavy Duty /
Hexapod test


We have an ongoing programme of testing using New Zealand's foremost independent testing authority, NZWTA.

NZWTA perform independent Hexapod tests for Carpet Mill. The Hexapod Tumbler Test is used to assess anticipated short-term and long-term appearance change in the texture and colour of carpets. Currently, assessments of texture and colour change are made at 1500 cycles (simulated 9-12 months in service) and 8000 cycles (3-4 years in service equivalent). These are based on the average household.

Click on any of the swatches below to view the results and images of carpets before and after testing.

Don't just take our word for it

  • Oxide100% SDN cut pileView

    Next Level Building solutions Dunedin

  • Riverstone100% SDN cut pileView

    G and N Brown - Cromwell

  • Oyster100% SDNView

    S.C Auckland

  • Basalt100% SDN cut pileView

    Ian.H Greenview Park Retiremnet Village Auckland.

  • Metallic100% SDN cut pileView

    Latitude Homes Taranaki & Manawatu

  • Himalaya100% SDN loop pileView

    Jason & Jolene. D J 2 Homes Tauranga

  • Putty100% SDN cut pileView

    RPS Homes Hamilton

  • Putty100% SDN cut pileView

    Sheree and Gavin Parr, New Plymouth

  • Oyster100% SDNView

    Latitude Homes Christchuch

  • Graphite100% SDNView

    Terry C - Auckland

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