LOCKDOWN LEVEL 2 (All regions excluding those within Auckland Super City)
As you are aware, the level 2 restrictions are back in place, but we are still able to operate during this period. This includes us being able to come into your home to perform a physical measure and quote, as long as all strict safety procedures are adhered to.
All of our staff will apply strict social distancing techniques and we will ensure they are equipped with all necessary personal protective
equipment, such as disinfectant for their measuring devices, hand sanitiser and gloves where required. At no stage would we send someone
into your home if they had any signs of illness or have been in contact with anyone who may be suspected of having Covid -19. All of our
staff send a strict daily log at the end of each day regardless if it is a business day or not for us to monitor who they have been in
We ask you to please work with us on this and ensure there is no risk for anyone coming into your home. If you have been unwell or have
been in contact with someone who has been unwell we please ask you to let us know and we will reschedule your appointment for another
suitable time. The Health and safety of all of our customers and staff is of the utmost importance to us.
LOCKDOWN LEVEL 3 (Auckland Super City)
For those of us within the Auckland Super City limits, only essential businesses and services are able to operate during the Level 3 lockdown period.
We do understand this is a frustrating time for everyone and we want to work with you as best possible for when we are able to begin work again.
Our plan for your measure/installation will be that these will happen in the exact order they have been booked currently. Once we
know more and have had updates from the government, we will be in further contact to arrange the continuation of works at your property.
The timing of course will be dependant on government rules and regulations.
In this time we want to thank you for your loyalty and business and for you and your family to stay safe.
We will be in contact in due course.
Thanks and regards,
The Carpet Mill Team.